Product design, Design systems, DesignOps

Designing products, systems, and the teams behind them.

Hi, I’m Sandra and I’m 17 years into software design. An engineer who moved into UX, then into design leadership, without ever leaving the craft. I’ve built design organizations and design systems down to the details, and led product for a core platform team. I feel equally at home as a manager or an individual contributor.

More about working with me
Aleksandra Hristov
Experience

Latest roles

InPlayer → JW Player → JWP Connatix → JWX Jan 2022 - Present

Design Director

One continuous role through an acquisition and a merger rebrand. I brought separate teams into one cohesive design culture and drove design through strategic initiatives. Throughout: directing the design process and design ops, building the design system toward usability, accessibility and engineering craft, and serving as Product Lead for the core platform (customer dashboard) and the enablement team behind the frontend architecture and internal tools.

Netcetera Dec 2010 - Jan 2022

Senior UX Architect, Co-head of the UX Office

Eleven years, from web designer to co-head of the UX Office. I helped found the office in Skopje, recruited for it, and led it as a manager and career-path mentor while continuing to work as an individual contributor. UX strategy and DesignOps, research, stakeholder workshops and usability testing, alongside hands-on component-based frontend work: design systems in Figma with Angular and React implementations, documentation and governance. Mostly complex administrative systems for payment security, international transport and healthcare.

Case studies & articles

Selected work

Product & UX

Shaping product direction through the UX process: interviews, prototyping and testing, with systems thinking that finds the connections underneath.

Management

Building design teams and the processes around them, and facilitating the workshops that move a cross-functional group to a decision.

Community & Mentoring

Sharing knowledge

I founded UXplore in 2023 with people from my teams, past and present (once a team, forever a team!). It is a community-driven organisation for raising the level of UX and UI practice in Macedonia, in Macedonian, running full-day conferences alongside smaller workshops and meetups. I curate the programme, work with the speakers, and steer the direction.

I started at university as a lab assistant in web design, and I had found a passion of sharing knowledge. I have mentored my teams throughout their careers, and still say yes when invited to speak anywhere.

Talks

Degrees & certifications

Education

Ss. Cyril and Methodius University, Faculty of Computer Science and Engineering 2008 - 2014

MSc, Software Engineering

Thesis: “Marketing in the semantic web” - with a coded prototype for improving social media advertising from user input and sentiment detection.

Ss. Cyril and Methodius University, Faculty of Electrical Engineering & Information Technologies 2004 - 2008

BSc, Computer Science

Graduated 9.8/10. Active in IAESTE Macedonia throughout both degrees.

In other words

Testimonials

“[…] she has made strong progress getting designers to build overall better & easier products, and not just “make them pretty”.

Sandra is incredibly strong in UX design. Our editorial dashboard couldn’t be in better hands, which is crucial as we have seen and will see constant change with new product directions and acquisitions of companies.

[…] She is making sure all the work gets done in the dashboard and across the various frontend teams. She’s on top of key bugs and improvements and not shy to direct engineers outside her team.”

Jeroen Wijering Chief Innovation Officer, JWX

“She’s still one of the best feedback-givers I know. She strikes a perfect balance—knowing precisely when to provide direct feedback and when to subtly guide in a supportive manner that you might not even realise you’ve received feedback until later! […]

Sandra actively engages in company-wide projects, contributing wherever her attention is needed in a form of a small design decision, product management (e.g. Core Experiences), researching big unknown project or polishing intra-team and cross-team communication and conflicts. By doing this, she’s helping the designers when they’re stuck, and consequently, elevating the product and the company.”

Mihaela Vodeb Staff Product Designer, InPlayer & JW Player

“[…] Aleksandra Hristov and Mihaela Vodeb for being the driving forces behind the new Design System which is already paying dividends in our designs. These two have pushed us so far forward technologically on the design team and have guided us to build a component library with the craftsmanship of a Swiss pocketwatch.

It’s incredible to watch them work on the fly to field feedback from engineers and refine the components […]”

Katie Daw Senior Product Designer, JWX

“[…] You encouraged me to step out of my comfort zone (presenting and leading workshops lol) and it has only made me realize that I have so many more skills that I need to tap into. You have taught me to be a more confident designer and we all know how hard it is to shake that imposter syndrome.

You did something that a lot of leaders struggle with, YOU brought this team together after a huge blow and created a beautiful team culture.”

Mignon Wright Senior Product Designer, JW Player
Get in touch

Let’s talk.

Product sense, design systems, design leadership, and the messy space between design and engineering - always happy to talk about any of it.

Aleksandra Hristov
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